Terms of service
Terms of Service
OVERVIEW
Welcome to Steele Stewart! The terms “we,” “us” and “our” refer to Steele Stewart. Steele Stewart operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the “Services”). Steele Stewart is powered by Shopify, which enables us to provide the Services to you.
These terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNTS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address and billing, payment and shipping information. You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online store. However, colors and product appearance may differ from how they appear on your screen due to your device, display settings and configuration.
Many Steele Stewart products are made from natural materials, including wood and marble. Natural variations in wood grain, wood tone, marble color and marble veining are inherent characteristics of these materials. These variations make each piece unique and are not considered defects.
We do not warrant that the appearance or quality of any product or service purchased by you will meet every subjective expectation or appear exactly the same as depicted or rendered in our online store.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Steele Stewart reserves the right to accept or decline your order for any lawful reason at its discretion. Your order is not accepted until Steele Stewart confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting it, particularly all names, dates, spelling, capitalization and other personalization details. Steele Stewart may be unable to accommodate changes or cancellation requests after an order is accepted or production has begun.
If we decline, change or cancel an order, we will attempt to notify you using the email address, billing address or phone number provided when the order was placed.
Your purchases are subject to return or exchange solely in accordance with our Return and Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for unauthorized commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be shown in your order confirmation email. Unless otherwise expressly stated, posted prices do not include applicable taxes, shipping or handling charges.
Prices displayed in our online store may differ from prices offered at physical events, markets or through third-party sales channels. We may offer promotions that affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address and payment information, so that we can complete your transactions and contact you as needed.
You represent and warrant that the payment information you provide is true, correct and complete; that you are authorized to use the selected payment method; that charges incurred by you will be honored by your payment provider; and that you will pay all charges incurred at the posted prices, including applicable shipping, handling and taxes.
SECTION 5 – SHIPPING AND DELIVERY
All processing and delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, severe weather, natural disasters, service interruptions, incorrect delivery information provided by the customer or other events outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error in your shipping information. We cannot guarantee that an address can be changed after an order has entered production or fulfillment.
Once an order has been transferred to the shipping carrier, delivery is subject to the carrier’s services and procedures. Please refer to our Shipping Policy for additional information about processing, tracking and delivery.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product designs, engravings, product reviews, video and audio, and the design, selection and arrangement thereof, are owned by Steele Stewart, its affiliates or licensors and are protected by United States and foreign patent, copyright, trademark and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material from the Services without our prior written consent.
Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright or other intellectual property belonging to Steele Stewart, Shopify or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by Steele Stewart.
Steele Stewart’s names, logos, product and service names, designs and slogans are trademarks of Steele Stewart or its affiliates or licensors. You must not use these trademarks without prior written permission from Steele Stewart.
Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans appearing through the Services are the trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor control.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations or conditions of any kind and without endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.
Any use of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you understand and approve of the terms under which the relevant third-party provider offers those tools.
We may offer new features through the Services in the future, including new tools and resources. These features will also be considered part of the Services and will be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and links to websites provided or operated by third parties, including embedded third-party functionality. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access. If you leave the Services to access third-party materials or websites, you do so at your own risk.
We are not liable for harm or damages related to your access to third-party websites or your purchase or use of products, services, resources or content offered through those websites.
Please carefully review the policies and practices of third parties before engaging in any transaction. Complaints, claims, concerns or questions regarding third-party products and services should be directed to the applicable third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Steele Stewart is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make through our store are made directly with Steele Stewart.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Steele Stewart, including any injury, damage or loss resulting from purchased products and services. You expressly release Shopify and its affiliates from claims, damages and liabilities arising from or related to your purchases and transactions with Steele Stewart.
SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services to provide and improve the Services.
Information you submit through the Services may be transmitted to and shared with Shopify and other service providers, some of which may be located in countries other than the country where you reside. Please review our Privacy Policy for more information about how we, Shopify and our service providers use personal information.
SECTION 11 – FEEDBACK
If you submit, upload, post, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display that Feedback in any medium for any lawful purpose, including commercial use.
We may use these rights to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under these Terms.
You represent and warrant that you own or have all necessary rights to the Feedback; that you have disclosed any compensation or incentives received in connection with your submission; and that your Feedback complies with these Terms.
We are under no obligation to maintain Feedback in confidence, pay compensation for Feedback or respond to Feedback.
We may, but are not obligated to, monitor, edit or remove Feedback that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, otherwise objectionable or in violation of another party’s intellectual property rights or these Terms.
You agree that your Feedback will not violate any right of a third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. Your Feedback must not contain unlawful, abusive or obscene material, computer viruses or other malware that could affect the operation of the Services.
You may not use a false email address, impersonate another person or otherwise mislead us or third parties about the origin of Feedback. You are solely responsible for the Feedback you provide and its accuracy. We accept no responsibility and assume no liability for Feedback posted by you or any third party.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information provided through the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability.
We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders if information is inaccurate at any time, including after you have submitted an order.
SECTION 13 – PROHIBITED USES
You may access and use the Services for lawful purposes only.
You may not access or use the Services, directly or indirectly:
(a) for any unlawful or malicious purpose;
(b) to violate any international, federal, provincial, state or local law, regulation or ordinance;
(c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage or intimidate any employee or other person;
(e) to transmit false or misleading information;
(f) to send, knowingly receive, upload, download, use or reuse material that does not comply with these Terms;
(g) to transmit or procure the sending of advertising or promotional material, including junk mail, chain letters, spam or similar solicitations;
(h) to impersonate or attempt to impersonate another person or entity; or
(i) to engage in conduct that restricts or inhibits another person’s use or enjoyment of the Services or that, as determined by us, may harm Steele Stewart, Shopify or users of the Services or expose them to liability.
You also agree not to:
(a) upload or transmit viruses or other malicious code that could affect the functionality or operation of the Services;
(b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services;
(c) collect or track the personal information of others;
(d) spam, phish, pharm or pretext the Services;
(e) use a robot, spider, scraping tool, data-gathering or extraction tool, automated device, artificial intelligence tool, agent or other automated or manual means to access the Services in a manner that violates these Terms or applicable law; or
(f) interfere with, bypass or circumvent security or authorization features, robot exclusion headers or other measures used to restrict or control access to the Services.
We reserve the right to suspend, disable or terminate your access to the Services at any time, without notice, if we determine that you have violated these Terms.
SECTION 14 – AGENTS
This section applies if you use, allow, enable or cause the deployment of an Agent to access, use or interact with the Services.
“Agent” means software or a service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, a person or entity and that can operate on a person’s behalf or device without direct supervision.
No Agent may access, use or interact with the Services unless it identifies itself and operates in accordance with these Terms and any applicable technical requirements.
We may use technical measures to limit whether and how an Agent accesses, uses or interacts with the Services.
Agents must not conceal or misrepresent that access or interaction is being performed by an Agent, mimic human behavior for the purpose of avoiding detection, circumvent CAPTCHAs or other access controls, provide false answers to prompts intended to distinguish computers from humans, or circumvent measures intended to block, limit or control automated access.
SECTION 15 – TERMINATION
We may terminate this agreement or your access to the Services, or any part of the Services, in our sole discretion and as permitted by applicable law. You will remain liable for all amounts due up to and including the effective date of termination.
The following sections will continue to apply after termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy and any other provisions that by their nature should survive termination.
SECTION 16 – DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general informational purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is at your own risk.
To the fullest extent permitted by applicable law, the Services and products offered through the Services are provided “as is” and “as available,” without representations, warranties or conditions of any kind, whether express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.
We do not guarantee, represent or warrant that your use of the Services will be uninterrupted, timely, secure or error-free.
Some jurisdictions limit or do not allow the disclaimer of implied or other warranties. Accordingly, some of the foregoing disclaimers may not apply to you.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Steele Stewart and our partners, directors, officers, employees, affiliates, agents, contractors, service providers and licensors, and Shopify and its affiliates, shall not be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind.
This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs or similar damages, whether based in contract, tort, including negligence, strict liability or otherwise, arising from your use of the Services or any product purchased through the Services.
This limitation also applies to claims related to errors or omissions in content or loss or damage incurred through the use of content or products posted, transmitted or otherwise made available through the Services, even if advised of their possibility.
Some jurisdictions do not allow certain limitations or exclusions of liability. In those jurisdictions, our liability will be limited to the greatest extent permitted by law.
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Steele Stewart, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from losses, damages, liabilities or claims, including reasonable attorneys’ fees, payable to a third party due to or arising from:
(1) your breach of these Terms of Service or documents incorporated by reference;
(2) your violation of applicable law or the rights of a third party; or
(3) your access to and use of the Services.
We will notify you of an indemnifiable claim. Failure to promptly provide notice will not relieve you of your obligations unless you are materially prejudiced by the delay.
We may control the defense and settlement of a claim at your expense, including the choice of counsel, but we will not settle a claim that requires non-monetary obligations from you without your consent, which shall not be unreasonably withheld. You agree to cooperate in the defense of indemnified claims, including by providing relevant documents.
SECTION 19 – SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be severed from these Terms without affecting the validity and enforceability of the remaining provisions.
SECTION 20 – WAIVER AND ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
These Terms of Service and any policies or operating rules posted by us through the Services constitute the entire agreement and understanding between you and us and govern your use of the Services. They supersede prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us, including prior versions of these Terms.
Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 21 – ASSIGNMENT
You may not delegate, transfer or assign this agreement or any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment without that consent will be null and void.
We may transfer, assign or delegate these Terms and our rights and obligations as permitted by applicable law.
SECTION 22 – GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws applicable in the jurisdiction where Steele Stewart is headquartered.
You and Steele Stewart consent to the venue and personal jurisdiction of the state and federal courts having jurisdiction in that location, except where applicable consumer law requires otherwise.
SECTION 23 – HEADINGS
The headings used in these Terms are included for convenience only and will not limit or otherwise affect the provisions of these Terms.
SECTION 24 – CHANGES TO THESE TERMS OF SERVICE
You can review the most current version of these Terms of Service on this page at any time.
We reserve the right, in our sole discretion and subject to applicable law, to update, change or replace any portion of these Terms by posting updates to our website.
We will provide notice of material changes when required by applicable law. Changes will become effective on the date stated in the notice or, if no date is stated, when posted.
Your continued use of or access to the Services after changes are posted constitutes acceptance of those changes, except where applicable law requires another form of consent.
SECTION 25 – CONTACT INFORMATION
Questions about these Terms of Service may be sent to contact@steelestewart.com.
Our contact information is:
Steele Stewart LLC
Email: contact@steelestewart.com
Website: https://steelestewart.com